Librarian's Guide to Homelessness
The Most Dreaded Conversation of All Time
Thursday, March 5, 2020
1:00 - 2:00 pm Central
(11am Pacific, Noon Mountain, 2pm Eastern)
* A recording will be available for
4 weeks after the live event
- If your organization has a paid membership to our training package.
Five People at the Same Computer
A script that will make this conversation easier.
Why you can use the wrong words and still be okay (as long as you do this other thing).
Wait! Didn't Emilio Estevez's movie say it was unconstitutional for libraries to ask a patron to leave for body odor?
Conducted by Ryan Dowd:
Author of the ALA book,
The Librarian’s Guide to Homelessness
Executive Director of a large homeless shelter outside of Chicago.
Global trainer to libraries, police departments, nonprofits and other organizations on how to compassionately manage problematic behavior from troubled individuals.
The Librarian's Guide to Homelessness
We train library staff to confidently and compassionately solve problem behavior from troubled individuals.
Homeless Training Institute, LLC