Service Animals

Your Obligations Under ​the ADA

Live Webinar

​​Thursday, March 11, 2021
1:00 pm - 2:00 pm Central
(11am Pacific, noon Mountain, 2pm Eastern)

* A recording will be available for
​4 weeks after the live event

Cost:

• FREE - If your organization has a paid membership to our training package. Libraries in the following states can attend for free under your state's license: Arizona, Maryland, Missouri, Ohio, Oregon, Wisconsin, and Queensland (Australia) 

• $49 ​​​- One person​

• ​$99 ​​- Five people

Issues Covered:​ ​

• Which types of animals are covered by the Americans with Disabilities Act (ADA)?

• What are the two questions you can legally ask? (Yes, there are only two!)

• Can you legally exclude a service animal if it growls, poops, sets off someone's allergies, or scares someone with a dog phobia?

• ​Much more!​

NOTE:  Unfortunately, this webinar only covers United States law.  There is a section “Non-Legal Best Practices” that is applicable for all countries, but it is a small part of the training.
​

---

Conducted by Ryan Dowd:

• Author of the ALA book, The Librarian’s Guide to Homelessness.

• Executive Director of a large homeless shelter outside of Chicago.

• ​Global trainer to libraries, police departments, nonprofits and other organizations on how to compassionately manage problematic behavior from troubled individuals.