Librarian's Guide to Homelessness
1 Hour Q&A
Thursday, April 2, 2020
1:00 - 2:00 pm Central
(11am Pacific, Noon Mountain, 2pm Eastern)
* A recording will be available for
4 weeks after the live event
- If your organization has a paid membership to our training package.
Five People at the Same Computer
Have a question you want to submit for the webinar?
to submit your question
Is there a specific patron that you are unsure how to handle and would like guidance?
Did you have a situation with a homeless patron and you're not sure whether or not you dealt with it correctly?
Do you have specific questions about people experiencing homelessness, poverty, mental illness, or substance abuse?
Have you heard something about people experiencing homelessness and you're not sure whether or not it's true?
Do you have a coworker who struggles when dealing with challenging patrons and want to know how to help him/her?
Conducted by Ryan Dowd:
Author of the ALA book,
The Librarian’s Guide to Homelessness
Executive Director of a large homeless shelter outside of Chicago.
Global trainer to libraries, police departments, nonprofits and other organizations on how to compassionately manage problematic behavior from troubled individuals.
The Librarian's Guide to Homelessness
We train library staff to confidently and compassionately solve problem behavior from troubled individuals.
Homeless Training Institute, LLC