​
​1 Hour Q&A
with Ryan

Live Webinar

​​Thursday, April 2, 2020
1:00 - 2:00 pm Central
(11am Pacific, Noon Mountain, 2pm Eastern)

* A recording will be available for
​4 weeks after the live event

Cost:

• Free - If your organization has a paid membership to our training package.

• ​​$25 ​​- One Person

• $49 ​- Five People at the Same Computer

Have a question you want to submit for the webinar?

Click ​HERE to submit your question

For Example:

• ​Is there a specific patron that you are unsure how to handle and would like guidance?

• Did you have a situation with a homeless patron and you're not sure whether or not you dealt with it correctly?

• Do you have specific questions about people experiencing homelessness, poverty, mental illness, or substance abuse?

• Have you heard something about people experiencing homelessness and you're not sure whether or not it's true?

• Do you have a coworker who struggles when dealing with challenging patrons and want to know how to help him/her? 

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Conducted by Ryan Dowd:

• Author of the ALA book, The Librarian’s Guide to Homelessness.

• Executive Director of a large homeless shelter outside of Chicago.

• ​Global trainer to libraries, police departments, nonprofits and other organizations on how to compassionately manage problematic behavior from troubled individuals.