Prejudice

Responding to prejudicial comments from customers 

Live Webinar

​​Thursday, April 8, 2021
1:00 pm - 2:30 pm Central
(11am Pacific, noon Mountain, 2pm Eastern)

* A recording will be available for
​4 weeks after the live event

Before the Webinar

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You can download the
​webinar workbook here


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CLICK HERE TO DOWNLOAD WORKBOOK

After the Webinar

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If you would like a certificate for attending this webinar, click the link below.



​CLICK HERE TO DOWNLOAD CERTIFICATE

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Conducted by Ryan Dowd:

• Author of the ALA book, The Librarian’s Guide to Homelessness.

• Executive Director of a large homeless shelter outside of Chicago.

• ​Global trainer to libraries, police departments, nonprofits and other organizations on how to compassionately manage problematic behavior from troubled individuals.