Librarian's Guide to Homelessness
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Prejudice

Responding to prejudicial comments from customers 

Live Webinar

​​Thursday, April 8, 2021
1:00 pm - 2:30 pm Central
(11am Pacific, noon Mountain, 2pm Eastern)
* A recording will be available for
​4 weeks after the live event
Before the Webinar

You can download the
​webinar workbook here


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CLICK HERE TO DOWNLOAD WORKBOOK
After the Webinar

If you would like a certificate for attending this webinar, click the link below.



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CLICK HERE TO DOWNLOAD CERTIFICATE
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Conducted by Ryan Dowd:
  • Author of the ALA book, The Librarian’s Guide to Homelessness.
  • Executive Director of a large homeless shelter outside of Chicago.
  • ​Global trainer to libraries, police departments, nonprofits and other organizations on how to compassionately manage problematic behavior from troubled individuals.
The Librarian's Guide to Homelessness
We train library staff to confidently and compassionately solve problem behavior from troubled individuals.

​© Homeless Training Institute, LLC
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