Librarian's Guide to Homelessness
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Resolving Liberal vs. Conservative Conflict in the Workplace

Lessons from the Rwandan Genocide 

Live Webinar

​​Thursday, January 14, 2021
1:00 pm - 2:00 pm Central
(11am Pacific, noon Mountain, 2pm Eastern)
* A recording will be available for
​4 weeks after the live event

* Taught by special guest Carl Wilkens *

Before the Webinar

You can download the
​webinar workbook here




CLICK HERE TO DOWNLOAD WORKBOOK
After the Webinar

If you would like a certificate for attending this webinar, see the last page of the workbook.

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Conducted by Ryan Dowd:
  • Author of the ALA book, The Librarian’s Guide to Homelessness.
  • Executive Director of a large homeless shelter outside of Chicago.
  • ​Global trainer to libraries, police departments, nonprofits and other organizations on how to compassionately manage problematic behavior from troubled individuals.
The Librarian's Guide to Homelessness
We train library staff to confidently and compassionately solve problem behavior from troubled individuals.

​© Homeless Training Institute, LLC
  • Home
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