Librarian's Guide to Homelessness
Jerks with Homes:
How to Deal with Members of the Public Who Are Being Jerks About Homeless Folks
Thursday, July 23, 2020
1:00 - 2:00 pm Central
(11am Pacific, Noon Mountain, 2pm Eastern)
* A recording will be available for
4 weeks after the live event
- If your organization has a paid membership to our training package.
Five people at the same computer
How to sort out bigotry from "legitimate" concerns.
How flight attendants can teach you a valuable skill.
How to have empathy for bigots.
Conducted by Ryan Dowd:
Author of the ALA book,
The Librarian’s Guide to Homelessness
Executive Director of a large homeless shelter outside of Chicago.
Global trainer to libraries, police departments, nonprofits and other organizations on how to compassionately manage problematic behavior from troubled individuals.
The Librarian's Guide to Homelessness
We train library staff to confidently and compassionately solve problem behavior from troubled individuals.
Homeless Training Institute, LLC