Effectively (and Compassionately) Managing Problem-Behavior from Homeless Residents

Wednesday March 11, 2020

1:00 p.m. Central Time
11am Pacific - noon Mountain - 2pm Eastern

​1 Hour Long
​
* Recording available for two weeks after *

Register Here

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Do you want:

• Are you a front-line employee in a city, county or other local government?

• Does your work require you to interact with homeless, addicted or mentally ill residents?

• Do you want the skills to compassionately manage problematic behavior (and prevent conflict)?

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Join us for this introductory training
on how to effectively (and compassionately)
​manage problematic behavior 
​from troubled residents.

Presented by Ryan Dowd:

• ​Author of the ALA book, The Librarian’s Guide to Homelessness.​


• Executive Director of a large homeless shelter outside of Chicago.​

• ​Global trainer to cities, police departments, nonprofits libraries, and other organizations.