Librarian's Guide to Homelessness
  • Home
  • ALA Book
  • Course
  • Webinars
Effectively (and Compassionately) Managing Problem-Behavior from Homeless Residents
Wednesday March 11, 2020

1:00 p.m. Central Time
11am Pacific - noon Mountain - 2pm Eastern


​1 Hour Long
​
* Recording available for two weeks after *

Register Here

Do you want:
  • Are you a front-line employee in a city, county or other local government?
  • Does your work require you to interact with homeless, addicted or mentally ill residents?
  • Do you want the skills to compassionately manage problematic behavior (and prevent conflict)?

Join us for this introductory training
on how to 
effectively (and compassionately)
​manage problematic behavior 
​from troubled residents.
Picture
Presented by Ryan Dowd:
  • ​Author of the ALA book, The Librarian’s Guide to Homelessness.​

  • Executive Director of a large homeless shelter outside of Chicago.​
Picture
  • ​Global trainer to cities, police departments, nonprofits libraries, and other organizations.
The Librarian's Guide to Homelessness
We train library staff to confidently and compassionately solve problem behavior from troubled individuals.

​© Homeless Training Institute, LLC
  • Home
  • ALA Book
  • Course
  • Webinars