Librarian's Guide to Homelessness
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The Librarian's Guide 
to Homelessness
Wednesday, December 4, 2019
11:00 pm - Noon pm Central
(Noon - 1:00 Eastern)

​
Register Here

Do you want:
  • More confidence working with​​ patrons experiencing homelessness, mental illness, addiction or trauma?
  • Less problematic behavior in your library?
  • An inclusive library, capable of serving everyone?

Join us for this introductory training
on how to 
effectively (and compassionately)
​manage problematic behavior 
​from troubled patrons.
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Presented by Ryan Dowd:
  • ​Author of the ALA book, The Librarian’s Guide to Homelessness.​

  • Executive Director of a large homeless shelter outside of Chicago.​
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  • ​Global trainer to libraries, police departments, nonprofits and other organizations.
The Librarian's Guide to Homelessness
We train library staff to confidently and compassionately solve problem behavior from troubled individuals.

​© Homeless Training Institute, LLC
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