In a confrontation there are three things you do NOT want to do:
Remember, this is not the Wild West. Unless you are the police (which you aren’t, or you wouldn’t be reading this guide) you aren’t going to physically wrestle this person into compliance. Don’t suggest otherwise with your body language!
Do this instead: stand a couple feet away from the person, slightly at an angle while we argue. It sends the message that you are not a threat, that you aren’t intimidated and that you are in control of your emotions (and the situation).
Be mindful of your hands. Are they balled up in fists? Do you have your hands on your hips? Are your arms crossed in disapproval?
There are generally two different things I do with my hands:
If someone gets too close in an aggressive fashion, you can place distance between you two (without retreating in fear) using these techniques: