Librarian's Guide to Homelessness
How to Deal With Problem Behaviors Related to COVID-19
Thursday, August 13, 2020
1:00 - 2:00 pm Central
(11am Pacific, Noon Mountain, 2pm Eastern)
* A recording will be available for
4 weeks after the live event
- If your organization has a paid membership to our training package.
How to ask someone to wear a mask.
How to get social distance when someone is standing too close.
How to handle someone showing symptoms (coughing, etc.).
Conducted by Ryan Dowd:
Author of the ALA book,
The Librarian’s Guide to Homelessness
Executive Director of a large homeless shelter outside of Chicago.
Global trainer to libraries, police departments, nonprofits and other organizations on how to compassionately manage problematic behavior from troubled individuals.
The Librarian's Guide to Homelessness
We train library staff to confidently and compassionately solve problem behavior from troubled individuals.
Homeless Training Institute, LLC