Librarian's Guide to Homelessness
Wednesday, December 4, 2019
2:00 pm - 3:00 pm Central
(3:00 - 4:00 Eastern)
* A recording will be available for
2 weeks after the live event
- If your organization has a paid membership to our training package.
Five people at the same computer
Where you stand impacts whether you get yelled at.
"Resting Jerk Face" is real and it is a problem.
How to "hear" body language.
Presented by Ryan Dowd:
Author of the ALA book,
The Librarian’s Guide to Homelessness
Executive Director of a large homeless shelter outside of Chicago.
Global trainer to libraries, police departments, nonprofits and other organizations on how to compassionately manage problematic behavior from troubled individuals.
The Librarian's Guide to Homelessness
We train library staff to confidently and compassionately solve problem behavior from troubled individuals.
Homeless Training Institute, LLC